Thank you for visiting this website and services are run by Shirley Yau. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website (the "Service") operated by Shirley Yau ("us", "we", or "our"). Your access and use of the website and associated services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the website, or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them. If you disagree with any part of the Terms then you must not access the website and associated services. References in these Terms to the website includes all associated web pages.

Your use of the Site means that you must also comply with our Acceptable Use Policy, our Privacy Notice, our Cookie Policy and our online Terms and Conditions for the supply of goods or services, where applicable.


Shirley Yau agrees to provide the service you have chosen.

In exchange for the service you selected, you agree to pay the price stated at the time of booking. You agree to pay a non-refundable and non-transferable deposit (if booking a QHHT session of £50).

Refunds are not made at this time.

Shirley Yau does not guarantee any results.

Although healing modalities and techniques used on this website have great benefits, results are dependent on a number of factors including, but not limited to your personal commitment and your existing underlying health issues.

Any testimonials and examples are not intended to represent or guarantee that you will achieve the same or similar results.

We do not provide medical, legal, investment or business advice. All opinions are provided for your consideration and should not be solely relied upon. It is your responsibility to obtain professional advice.

In order to experience the full benefits of the services provided please refrain from drinking alcohol or consuming any illegal drugs for at least 48 hours prior to the start of the session as this may affect your ability to participate.

It is your responsibility to inform Shirley Yau of any health conditions you have which may impact on your ability to participate in the healing sessions.

If, as a result of an act of God, force majeure, public emergency, restriction imposed by law or for any other cause beyond our reasonable control, we are unable to provide services to you, we shall not be in breach of this agreement but shall be authorised to substitute a reasonably satisfactory date and time to provide services.


If you wish to purchase any product or service available, you may be asked to supply certain information relevant to your purchase including, without limitation, your name, address, and contact details. Any 1-2-1 sessions, whether this be complementary to specific courses, or a sole purchase, must be taken within 3 months of purchase unless requested otherwise by Shirley Yau.

Refund Policy has a no refund policy.

All sales purchased from are final policy meaning that once customers have made a purchase, they will not be able to return or gain compensation for the purchased item or service.

No refunds or replacements will be given for purchased products or services that customers return. These terms also apply to the purchase of prepaid deposits.


Links To Other Web Sites Our Service may contain links to third-party web sites or services that are not owned or controlled by has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Shirley Yau shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.


Confidential information refers to any data or information relating to you, whether business or personal:

• which would reasonably be considered to be private or proprietary to you;

• that is not generally known, and;

• where the release of that confidential information could reasonably be expected to cause harm to you.

Shirley Yau agrees that we will not disclose, divulge, reveal, report or use, for any purpose, any confidential information which we have obtained, except as authorised by you or as required by law. The obligations of confidentiality will apply for the duration of the course/event and will survive indefinitely upon termination of this agreement.

All written and oral information and material disclosed or provided by you to Shirley Yau under is confidential information regardless of whether it was provided before or after the date of this agreement or how it was provided to us. Any information disclosed to you by other participants as part of the course must also remain confidential.

Photography, Filming and Recording

You consent to us using photographs, video and/or audiorecordings including images of you, both internally and externally to promote our services.

You understand that these images may be used in print and digital media formats, including print publications, website, e-marketing, posters, banners, advertising, film, social media, and teaching purposes.

You have the right to request to see a copy of the information we hold about you and to request corrections or deletions of the information that is no longer required.

You can ask us to stop using your images at any time, in which case it will not be used in future publications, but may continue to appear in publications already in circulation.


All information on this site should only be used as a guide. The information contained in this web site, and services provided is not aimed at diagnosing, treating or preventing any illness.

Every attempt has been made to ensure that the information held on this web-site is correct, and correctly accredited to the source. Additionally, we are not responsible for any damage arising either directly or consequentially out of the use or inability to use the information or services provided.

No Guarantees

The role of Shirley Yau is to support and assist you in connecting with the OverSoul. I cannot predict and do not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual.

Each individual's results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this website.

Contact Us

If you have any questions about these Terms, please contact Shirley at